Refund policy

We want you to love your purchase! If you're not completely satisfied, we offer a hassle-free return process within 30 days of receiving your order. Please read the details below to ensure your return is eligible:

Eligibility for Returns

  • Returns must be initiated within 30 days of the delivery date. Unfortunately, we cannot accept returns after this period.
  • Items must be in unused, unworn, and original condition, with all tags and packaging intact.
  • Customized or final sale items are not eligible for return.

How to Initiate a Return

  1. Contact our Customer Service team at info@kevinking.store with your order number and reason for the return.
  2. We will provide you with a return authorization and instructions.
  3. You are responsible for the return shipping cost unless the item is defective or incorrect.

Refunds

  • Refunds will be issued to your original payment method once the returned item is received and inspected.
  • Please allow 5-7 business days for the refund to process after we receive your return.

Exchanges

  • If you'd like to exchange an item, follow the return process and place a new order for your desired item.

We’re here to help! If you have any questions about our return policy, please don’t hesitate to reach out.