Shipping policy

Shipping Policy

We’re dedicated to delivering our adorable products to customers worldwide! To ensure a smooth shipping experience, please review our policy carefully.

Processing Times

  • Orders are typically processed within 2-5 business days after payment confirmation.
  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Times

Domestic Shipping (United States):

  • Estimated delivery: 7-15 business days after processing.
  • Delivery times may vary based on your location.

International Shipping:

  • Estimated delivery: 15-30 business days after processing.
  • Please note that shipping times may vary due to customs clearance, destination postal services, and other factors. Some countries may experience longer delays.

Customs, Duties, and Import Taxes

  • Customers are responsible for any applicable customs fees, duties, or taxes imposed by their country. These fees are not included in our shipping charges.
  • Customs processing can occasionally delay shipments. We appreciate your patience and understanding!

Important Customs Information

  • It is the customer’s responsibility to provide complete and accurate shipping information, including customs details if required by their country.
  • If customs information is missing, please proactively email it to us at info@kevinking.store as soon as possible to avoid delays.
  • If we are unable to obtain the necessary customs information within 7 days of contacting you, we will not be able to ship your product and no refund will be issued.

Refunds for Missing Customs Information

  • If an order is missing required customs details and we are unable to contact you before shipping, we may cancel and refund your order.

Additional Notes

  • Shipping times are estimates and may be affected by factors such as customs processing, carrier delays, or unforeseen circumstances.
  • If your order has not arrived within the expected timeframe, please contact us at info@kevinking.store, and we’ll do our best to assist you.

We work hard to ensure your products are delivered safely and on time. Thank you for your understanding and cooperation in adhering to our shipping policy! If you have any questions, feel free to reach out to us.